Shipping policy

At Jusgrab, we strive to ensure that your shopping experience is as seamless and enjoyable as possible. Here’s everything you need to know about our shipping process:

PROCESSING TIME:
It takes 1-2 business days to process the order and an additional 3-5 business days for shipping.
You will receive a confirmation email once your order has been processed and shipped.

INTERNATIONAL SHIPPING:
We ship to most international destinations. Shipping rates and delivery times will vary depending on the destination.
Please note that international customers are responsible for any customs duties, taxes, or fees that may apply.

ORDER TRACKING:
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
You can track your order through the carrier’s website using the provided tracking number.

SHIPPING RESTRICTIONS:
We are unable to ship to P.O. Boxes or APO/FPO addresses.
Certain items may have shipping restrictions due to size, weight, or destination.

DELIVERY ISSUES:
If you encounter any issues with your delivery, such as delays or lost packages, please contact our Customer Service team at Jusgrab.in@gmail.com or call +91 85278 44468.
We will work with the carrier to resolve the issue as quickly as possible.

INCORRECT ADDRESSES:
Please ensure that your shipping address is correct at the time of checkout. We cannot be responsible for packages delivered to incorrect or outdated addresses.
If an order is returned to us due to an incorrect address, we will contact you to arrange reshipment. Additional shipping fees may apply.

DAMAGED OR DEFECTIVE ITEMS:
If you receive a damaged or defective item, please contact our Customer Service team within 7 days of delivery.
We will arrange for a replacement or refund at no additional cost to you.

CONTACT US:
For any questions or concerns regarding shipping, please contact our Customer Service team at Jusgrab.in@gmail.com or call +91 85278 44468.

Thank you for choosing Jusgrab. We appreciate your business and look forward to delivering your order promptly and efficiently.